# Topics
* Topic 1: Introduction to AWS Connect
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.
https://aws.amazon.com/connect/
* Topic 2: Deploying Serverless Applications with AWS SAM
AWS Serverless Application Model (SAM) is an open-source framework for building serverless applications. It provides shorthand syntax to express functions, APIs, databases, and event source mappings. With just a few lines per resource, you can define the application you want and model it using YAML.
https://aws.amazon.com/serverless/sam/
# FAQ
[Q] Is this a free event? How much is the registration cost?
[A] Yes, this is a free event.
[Q] Will there be freebies and prizes?
[A] Yes.
[Q] Can I ask advise from the community with a project I'm having trouble with?
[A] YES! This is the main reason the community was built, to help each other, share knowledge, and get to know your fellow AWS ...
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